Refund Policy

Please contact us before returning any merchandise. Returned items should be new and unused, in their original packaging. Items must be received within 30 days of order. Please do not ship items without first contacting us. Returned items can be mailed to the following address:

Returns/Exchanges
Scentsuosity
4305 Iyar Way
Wake Forest, NC 27587

If you receive products damaged or loss has incurred during shipment this is the delivery company's responsibility. Claims must be properly filed with the delivering carrier. Although the addressee must initiate damage claims against the shipper, we will be happy to assist you. For your security, please return your item with a reliable courier and retain your order information.